The Right Choice For Your Utility


ServLine helps water utility companies recapture lost revenue and bad debt associated with customer water leaks while also reducing the stress, effort, & time involved in the leak adjustment process.


And… utility customers love it!  In addition to the relief to your utility, through your leak adjustment program your customers are freed from the financial burden of the unexpected expenses of high water bills from water leaks.


This simple 3-part program (1) enhances your utility’s leak adjustment policy by insuring and administering leak adjustments: (2) offers your customers exterior water line protection; and, (3) when applicable, offers your customers sewer lateral protection.


ServLine helps you provide your customers the opportunity to experience freedom. Freedom from customer service-related difficulties. Freedom from the fear of the unknown and unexpected financial burden when hit by a water leak.”

Hear from leaders in your industry about how simple and effective the ServLine program is. 

"At The End Of The Day, Our Job Is To Provide Service To A Customer With A Vital Need They Have Every Day. ServLine Assists The Utility To Do That" 

Bob Freudenthal

Executive Director TAUD

John Jones

General Manager : Entranosa Water

"They Designed A Program To Fit Our Policy. It's Our Program; It's Our Ideas, And They Protect it." 

Sherry Walker

Office Manager: Dade County Water Authority (GA)

“ServLine has already been a blessing even during the very first month being on board!  


Kenny Baird

General Manager: LaFollette Utilities (TN)

 “Working with ServLine has been a win/win for our customers and the utility.  It has saved both the utility and customers thousands of dollars.  The process has been easy and efficient with claims being handled promptly.” 
 “The ServLine program provides great savings of both money and time dealing with leak adjustments, as well as providing greater benefit to our customers. It's a win/win!”

Tommy Fannin

CFO: Ocoee Utility District (TN)

Jimmy Langley

General Manager: Luttrell, Blaine, Corryton Utility District (TN)

 “This program [ServLine] directly impacts our customers by eliminating the burden of a high water bill due to a leak.  Our customers are very appreciative to us for providing this service.”

Get In Touch

Let's Discuss How ServLine Can Benefit Your Utility!

Tel: 1 (833) 938-2193


By clicking the “Submit” button, I am providing my electronic signature to consent for ServLine and HomeServe to place marketing calls to the number I provided below using automated technology.  I understand that consent is not a condition of purchase.

ServLine by HomeServe

7134 Lee Highway

Chattanooga, TN 37421


Affinity Badge-01.jpg

Insurance for the ServLine program is issued to utilities and placed through HomeServe USA Repair Management Corp. (HSRM), a licensed insurance agency.  In California, HSRM does business as HomeServe NA Insurance Services (California License # 0F79326). ServLine is a registered trademark.